TheFaithApp — Acceptable Use Policy (AUP)

1 Purpose and Scope

This AUP describes activities, industries, goods, and services that are prohibited or restricted when you accept donations, payments, or other transfers through TheFaithApp. It incorporates by reference (and is not a substitute for) the most current:

• PayPal Acceptable Use Policy and Restricted Activities list;
• Stripe Restricted & Prohibited Businesses list;
• Applicable banking regulations in your jurisdiction.

If a conflict exists, the strictest requirement applies.

2 General Compliance Requirements

1. Legal compliance. You must obey all laws, regulations, and regulatory guidance that apply to you, your donors, congregants, or end‑users, including export controls, economic sanctions, tax obligations, data‑privacy laws, anti‑money‑laundering (AML), and counter‑terrorist‑financing (CTF) rules.
2. Processor policies. You must follow each Payment Service provider's terms, including PayPal's "Restricted Activities" and Stripe's "Restricted Business" policies.
3. Permitted scope. Payment Services on TheFaithApp are intended primarily for religious ministry activities (e.g., tithes, offerings, event fees, bookshop items directly related to ministry). Using them for other purposes requires our prior written approval.

3 Prohibited Activities and Content

You must not use Payment Services to accept donations or payments for the following prohibited activities or content:

• Activities that violate applicable laws or regulations
• Illegal, harmful, or fraudulent activities
• Content that infringes on intellectual property rights
• Harassment, hate speech, or discriminatory content
• Violent, threatening, or dangerous activities
• Adult content or services unrelated to religious ministry
• Gambling, lottery, or betting activities

4 Payment Processing Requirements

1. You must maintain accurate records of all transactions
2. All payment information must be handled securely and in compliance with PCI DSS standards
3. You must provide clear information about how donations will be used
4. Refund requests must be handled according to applicable laws and Payment Service provider policies
5. You are responsible for all fees charged by Payment Service providers

5 Content and Message Standards

When using TheFaithApp for ministry activities, all content must:

• Be truthful and accurate
• Maintain a respectful tone in all communications
• Comply with the religious and moral standards of your organization
• Not disparage or attack other faiths, denominations, or individuals
• Promote unity, understanding, and spiritual growth
• Include appropriate disclaimers where required

6 User Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or suspicious activity
• Using strong, unique passwords and enabling two-factor authentication where available
• Keeping your contact and payment information up to date

7 Fair Use Expectations

To protect service quality for all users of our free platform, the following fair use rules apply:

• No artificial inflation of usage (e.g., scripted uploads, fake members, or bot-generated activity)
• Reasonable use of notifications, emails, and push campaigns to avoid spam complaints
• Large-scale or unusual workloads may require coordination with our team so we can help optimize or adjust limits
• We may throttle, restrict, or suspend abusive behavior that impacts platform stability or other users

8 Data Privacy and Protection

1. You must comply with all applicable data protection laws, including GDPR, CCPA, and local regulations
2. You must obtain proper consent before collecting or using donor information
3. Personal information must be handled securely and only used for permitted purposes
4. You must honor data subject rights including access, correction, and deletion requests

9 Enforcement and Remedies

Violations of this AUP may result in one or more of the following actions:

• Immediate suspension or termination of Payment Services
• Removal of prohibited content
• Temporary or permanent account suspension
• Legal action if warranted
• Reporting to relevant authorities

10 Changes to This AUP

We reserve the right to modify this AUP at any time. Material changes will be notified via email or through the Service. Continued use of Payment Services after changes constitutes acceptance of the modified AUP.

11 Acceptance

By connecting any Payment Service to TheFaithApp or continuing to process payments/donations, you acknowledge that you have read, understood, and agree to abide by this AUP.

Need help?

Questions about this AUP can be directed to support@thefaithapp.com.